Census incident

Syncs not running

Critical Resolved View vendor source →

Census experienced a critical incident on April 9, 2024 affecting Sync Engine, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2024, 11:32 PM UTC
Resolved
Apr 10, 2024, 02:41 AM UTC
Duration
3h 9m
Detected by Pingoru
Apr 09, 2024, 11:32 PM UTC

Affected components

Sync Engine

Update timeline

  1. investigating Apr 09, 2024, 11:32 PM UTC

    We are investigating the issue.

  2. monitoring Apr 09, 2024, 11:50 PM UTC

    A fix has been implemented and we're monitoring for further impact.

  3. resolved Apr 10, 2024, 02:41 AM UTC

    This incident has been resolved.