Census experienced a major incident on June 22, 2024 affecting Sync Engine, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Sync Engine
Update timeline
- investigating Jun 22, 2024, 01:29 PM UTC
A subset of sync runs are failing due to an infrastructure issue. We are investigating
- monitoring Jun 22, 2024, 01:38 PM UTC
We have identified a storage issue affecting a core database and applied a fix - error rates are decreasing
- resolved Jun 22, 2024, 01:43 PM UTC
This incident has been resolved.