Census incident

Elevated Error Rates Detected

Notice Resolved View vendor source →

Census experienced a notice incident on July 31, 2024 affecting Census Sync Management UI and Sync Engine, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 12:47 AM UTC
Resolved
Jul 31, 2024, 03:23 AM UTC
Duration
2h 36m
Detected by Pingoru
Jul 31, 2024, 12:47 AM UTC

Affected components

Census Sync Management UISync Engine

Update timeline

  1. investigating Jul 31, 2024, 12:47 AM UTC

    We are currently seeing increased error rates in our us region.

  2. monitoring Jul 31, 2024, 02:19 AM UTC

    Mitigation has been deployed to aid in reducing failures from our upstream provider. We have seen a significant reduction in errors and are now monitoring the system.

  3. resolved Jul 31, 2024, 03:23 AM UTC

    This incident has been resolved.