Census experienced a minor incident on October 2, 2024 affecting Sync Engine, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 02, 2024, 06:02 AM UTC
We are currently investigating an issue causing slow sync execution. The team has been paged and is currently investigating the cause of the issue. Census management console is unaffected and there are no problems with sync completion at this time. Only the speed of sync execution is currently affected. We will update the status page once the issue is identified.
- monitoring Oct 02, 2024, 06:31 AM UTC
An issue with an earlier deployment was identified as cause of the issue. The issue has been fixed and sync engine has largely recovered. The team is monitoring the recovery and expect it to be resolved shortly.
- resolved Oct 02, 2024, 06:45 AM UTC
The team considers this issue resolved. We will continue to monitor for delayed issues but do not expect any further impact.