Census incident

Slowness and some requests failing

Minor Resolved View vendor source →

Census experienced a minor incident on December 17, 2024 affecting Census Sync Management UI and Sync Engine, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2024, 09:18 PM UTC
Resolved
Dec 17, 2024, 09:21 PM UTC
Duration
2m
Detected by Pingoru
Dec 17, 2024, 09:18 PM UTC

Affected components

Census Sync Management UISync Engine

Update timeline

  1. investigating Dec 17, 2024, 09:18 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 17, 2024, 09:21 PM UTC

    The outage was due to a db migration that took longer than was anticipated. Should be resolved now and will monitor for further slowness.