Census experienced a major incident on January 25, 2025 affecting Sync Engine, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Sync Engine
Update timeline
- monitoring Jan 25, 2025, 02:11 AM UTC
A misconfiguration of our sync engine resulted in many syncs failing from approximately 2025-01-25 01:08 to 01:38 UTC. We have identified the issue and deployed a fix.
- resolved Jan 25, 2025, 02:28 AM UTC
We have not seen any further failure and are declaring the incident resolved.