CDC Service incident

Edge Router NP Reset

Minor Resolved View vendor source →

CDC Service experienced a minor incident on August 4, 2026 affecting Global IP Transit and Public Cloud (ME14) and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 04:45 PM UTC
Resolved
Aug 04, 2026, 05:38 PM UTC
Duration
53m
Detected by Pingoru
Aug 04, 2026, 04:45 PM UTC

Affected components

Global IP TransitPublic Cloud (ME14)Public Cloud (DA2)

Update timeline

  1. identified Aug 04, 2026, 04:45 PM UTC

    We have identified an interruption to a small selection of services to public upstream connections due to one of our own edge routers automatically resetting its NP. The automated reset clears the fault that the router identified but will have caused traffic to re-route to a different path while the route was unavailable. The event has fully recovered already and we are investigating the cause. At this time we do not expect any further interruptions as the automatic reset will have cleared any errors.