CCLI Outage History
CCLI is up right nowCCLI had 3 outages in the last 2 years — averaging 0.1 incidents per month.
There were 3 CCLI outages since September 6, 2024. Each is summarised below — incident details, duration, and resolution information.
We have a report of some partner's customers being unable to login.
Timeline · 1 update
- resolved Nov 26, 2024, 08:53 PM UTC
Type: Incident Duration: 57 minutes Affected Components: api.ccli.com Nov 26, 20:53:44 GMT+0 - Investigating - We are currently investigating this incident. This is likely limited to partners with installed client applications. Nov 26, 21:28:53 GMT+0 - Identified - We have identified the issue and hope to have a fix out shortly. Nov 26, 21:40:32 GMT+0 - Monitoring - A fix has been deployed and tested. We will continue to monitor. Nov 26, 21:50:38 GMT+0 - Resolved - A partner has confirmed this issue is resolved.
Problems reported for CCLI API and SongSelect
Timeline · 1 update
- resolved Sep 06, 2024, 03:18 PM UTC
Type: Incident Duration: 12 days, 20 hours and 45 minutes Affected Components: api.ccli.com, songselect.ccli.com Sep 6, 15:18:31 GMT+0 - Investigating - There are reported issues with CCLI API and SongSelect. We are currently investigating this incident. Sep 6, 16:05:36 GMT+0 - Identified - We have identified the problem and are working towards a resolution. Sep 6, 18:02:20 GMT+0 - Identified - We are continuing to work on a fix for this incident. We are awaiting resolution from an underlying service provider. Sep 6, 20:27:15 GMT+0 - Resolved - The incident has been resolved. We will continue to monitor our systems to assure they are operating normally again.