CCLI incident

SongSelect API is returning errors to partner software

Minor Resolved View vendor source →

CCLI experienced a minor incident on April 18, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2021, 01:57 PM UTC
Resolved
Apr 18, 2021, 01:57 PM UTC
Duration
—
Detected by Pingoru
Apr 18, 2021, 01:57 PM UTC

Update timeline

  1. resolved Apr 18, 2021, 01:57 PM UTC

    Type: Incident Duration: 2 days, 16 hours and 30 minutes Apr 18, 13:57:27 GMT+0 - Investigating - We are currently investigating this incident. Apr 18, 15:01:57 GMT+0 - Resolved - The issues are resolved and the platform is responding normally. Apr 18, 14:41:49 GMT+0 - Monitoring - We have added more servers and the problems are diminishing. We are continuing to monitor closely. If customers are continuing to have issues downloading information through the API, the SongSelect application is working fine and songs can be downloaded from there.