CCLI incident

Some of our solutions have intermittent outage due to our cloud service being in the midst of an outage incident

Major Resolved View vendor source →

CCLI experienced a major incident on March 16, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2023, 11:51 AM UTC
Resolved
Mar 16, 2023, 11:51 AM UTC
Duration
—
Detected by Pingoru
Mar 16, 2023, 11:51 AM UTC

Update timeline

  1. resolved Mar 16, 2023, 11:51 AM UTC

    Type: Incident Duration: 15 minutes Affected Components: profile.ccli.com, reporting.ccli.com, api.ccli.com, songselect.ccli.com, rights.ccli.com Mar 16, 11:51:44 GMT+0 - Identified - Some of our systems are intermittently returning errors. Our cloud service, Microsoft Azure, is reporting that they have identified an issue and are working on a hotfix to resolve it. Mar 16, 12:00:49 GMT+0 - Monitoring - Microsoft is working on the issue with their Azure cloud service. The problem appear to have stopped and CCLI systems appear to be working again. We will continue to monitor. Mar 16, 12:06:56 GMT+0 - Resolved - This incident appears to have been resolved by Microsoft and CCLI solutions are operational.