CCLI incident

CCLI API is down and some features in SongSelect are not working

Major Resolved View vendor source →

CCLI experienced a major incident on October 5, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2023, 04:24 PM UTC
Resolved
Oct 05, 2023, 04:24 PM UTC
Duration
—
Detected by Pingoru
Oct 05, 2023, 04:24 PM UTC

Update timeline

  1. resolved Oct 05, 2023, 04:24 PM UTC

    Type: Incident Duration: 2 hours and 24 minutes Affected Components: api.ccli.com, songselect.ccli.com Oct 5, 16:24:45 GMT+0 - Identified - We have identified the problem and will have a fix in place very shortly. Oct 5, 16:56:37 GMT+0 - Identified - We are still working on the fix which is taking a bit longer than we anticipated. Oct 5, 17:07:33 GMT+0 - Monitoring - The fix is in place and we are currently monitoring. Oct 5, 18:49:13 GMT+0 - Resolved - Systems have been working fine for nearly 2 hours so this incident is now marked resolved.