CCLI experienced a minor incident on March 20, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 20, 2023, 03:45 PM UTC
Type: Incident Duration: 12 hours and 32 minutes Mar 20, 15:45:00 GMT+0 - Investigating - We are currently investigating this incident. This ONLY affects the legacy SongSelect API. For partners who have converted over to our new API, there are no issues. Mar 20, 21:31:34 GMT+0 - Identified - This is a stubborn issue, and we are continuing to work on a fix for this incident. Again, this only impacts the legacy SongSelect API so if you are on our newer API you are not affected by this outage. We are hoping to have a temporary fix in place by end-of-day today so it will be up and working. Mar 21, 02:22:29 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 21, 04:16:33 GMT+0 - Resolved - This incident has been resolved.