CATS experienced a minor incident on June 11, 2023 affecting CATS and Email, lasting 1d 15h. The incident has been resolved; the full update timeline is below.
Affected components
CATSEmail
Update timeline
- investigating Jun 11, 2023, 12:05 AM UTC
We are investigating a service interruption. At this time, sending email from the system is not available for customers without a custom email domain. To read more and set up your domain, visit our Help Center: https://help.catsone.com/article/184-custom-email-domains
- resolved Jun 12, 2023, 03:10 PM UTC
Email functionality has been restored. Some bulk emails may experience a short delay as we continue to monitor the domain performance.