CATS incident

Downtime and partial outage due to a widespread AWS issue

Major Resolved View vendor source →

CATS experienced a major incident on February 28, 2017, lasting 4h 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2017, 05:43 PM UTC
Resolved
Feb 28, 2017, 10:33 PM UTC
Duration
4h 49m
Detected by Pingoru
Feb 28, 2017, 05:43 PM UTC

Update timeline

  1. investigating Feb 28, 2017, 05:43 PM UTC

    We are working to resolve ASAP.

  2. identified Feb 28, 2017, 06:01 PM UTC

    The downtime is caused by widespread issues with infrastructure service provider, Amazon Web Services (AWS). This is affecting a large segment of the internet. The AWS team is investigating the errors in S3 and related services, but unfortunately we have no ETA from them.

  3. identified Feb 28, 2017, 08:46 PM UTC

    CATS is back up, but some features are still not working, including adding new attachments and career portal applications. These are features that depend on Amazon Web Services (AWS) S3, which is still not functional. We'll keep you updated as we learn more.

  4. resolved Feb 28, 2017, 10:33 PM UTC

    CATS is functioning normally again. Amazon Web Services has reported that all issues with S3 have been resolved.