CaterTrax experienced a minor incident on October 26, 2015, lasting 20h 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 26, 2015, 09:26 PM UTC
To maintain optimal operating conditions, a maintenance period for (9:00 PM EST October 26, 2015, - 10:00 PM EST October 26,2015) has been scheduled for the TRAX Platform. During this period, access to the TRAX Platform will be unavailable 1 - 2 minutes. We know that these types of maintenance events may impact your ability to work. We only take this action when it is absolutely necessary.
- monitoring Oct 27, 2015, 02:35 AM UTC
The maintenance was completed as scheduled. Our Technical Support & Architecture teams will continue to monitor tomorrow to ensure desired results. We will continue to provide updates as they become available.
- resolved Oct 27, 2015, 05:33 PM UTC
After more than 12 hours of monitoring, our Technical Support & Architecture teams are reporting no issues and are considering the maintenance that was performed last night a success. Thank you for your patience while necessary updates were performed to the TRAX Platform.