CaterTrax incident

Phone Service Disrupted

Notice Resolved View vendor source →

CaterTrax experienced a notice incident on January 4, 2016, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2016, 06:29 PM UTC
Resolved
Jan 04, 2016, 06:52 PM UTC
Duration
23m
Detected by Pingoru
Jan 04, 2016, 06:29 PM UTC

Update timeline

  1. identified Jan 04, 2016, 06:29 PM UTC

    The phone system used by CaterTrax is currently experiencing an outage. At this time, we cannot receive phone calls to our support line. If you have a support request or concerns regarding your CaterTrax site, please submit a support ticket through your CaterTrax site to receive assistance. We apologize in advance for any delays in response you may experience.

  2. resolved Jan 04, 2016, 06:52 PM UTC

    The phone system used by CaterTrax has been restored.