CaterTrax experienced a minor incident on July 2, 2015, lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 02, 2015, 03:16 PM UTC
All CaterTrax sites are unable to access the Support Portal. We’re sorry for this interruption and inconvenience. We are working to find and resolve the issue ASAP. Thanks for your patience and please hang tight!
- identified Jul 02, 2015, 03:58 PM UTC
At this time, CaterTrax sites have intermittent access to the Support Portal. We’re sorry for this interruption and inconvenience. We are working to find and resolve the issue ASAP. Thanks for your patience and please hang tight!
- monitoring Jul 02, 2015, 08:17 PM UTC
Access to the Support Portal has been restored for all CaterTrax sites. We will be closely monitoring the Support Portal for the next 24 hours. If you are experiencing problems connecting to the Support Portal, please email [email protected].
- resolved Jul 03, 2015, 07:59 PM UTC
This incident has been resolved.