CaterTrax incident

Database Error

Notice Resolved View vendor source →

CaterTrax experienced a notice incident on May 20, 2014, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2014, 02:45 PM UTC
Resolved
May 20, 2014, 03:31 PM UTC
Duration
46m
Detected by Pingoru
May 20, 2014, 02:45 PM UTC

Update timeline

  1. resolved May 20, 2015, 06:02 PM UTC

    At approximately 9:45 AM EST, our hosting provided notified us that there was a database error, which caused some of our clients to experience a error messages on their sites. We worked with our hosting provider to mitigate this issue and our application on all websites have resumed normal functionality as of approximately 10:31 AM EST.