Catchpoint experienced a minor incident on December 9, 2025 affecting Data Pull API, lasting 10h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 09, 2025, 01:28 PM UTC
We are currently investigating an issue that is causing failures in REST API calls. The failure began on December 09, 2025 at 12:48 UTC, and our teams are actively working to restore full functionality. At this time, your test data and alerts continue to operate as expected. We will provide additional updates as more information becomes available.
- investigating Dec 09, 2025, 02:17 PM UTC
No errors have been observed since Dec 09, 2025 - 13:22 UTC, our team continues to investigate the issue and we shall keep you posted with the updates.
- monitoring Dec 09, 2025, 02:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 09, 2025, 11:33 PM UTC
This incident has been resolved.