Catalyst incident

Loss in service at cloud provider

Critical Resolved View vendor source →

Catalyst experienced a critical incident on June 2, 2019 affecting Website, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2019, 07:57 PM UTC
Resolved
Jun 02, 2019, 11:15 PM UTC
Duration
3h 18m
Detected by Pingoru
Jun 02, 2019, 07:57 PM UTC

Affected components

Website

Update timeline

  1. identified Jun 02, 2019, 07:11 PM UTC

    There is a major outage at our cloud provider, Google Cloud Platform. We are awaiting official status updates from them and will provide updates as they become available.

  2. identified Jun 02, 2019, 07:28 PM UTC

    Status updates directly from Google can be found at https://status.cloud.google.com/incident/compute/19003.

  3. monitoring Jun 02, 2019, 07:56 PM UTC

    In addition to multi-region issues with its Compute Engine service, Google is reporting issues with its Networking services as well. All status updates can be found at https://status.cloud.google.com/.

  4. identified Jun 02, 2019, 07:57 PM UTC

    We will continue to monitor the situation and report updates as they become available.

  5. identified Jun 02, 2019, 08:39 PM UTC

    Google has reported that mitigation efforts are underway.

  6. resolved Jun 02, 2019, 11:15 PM UTC

    Google has announced the issue is mostly resolved and service to our site has been restored. Please see https://status.cloud.google.com/ for full updates.