Catalyst incident

Some users are unable to login

Major Resolved View vendor source →

Catalyst experienced a major incident on June 5, 2023 affecting Website, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2023, 02:59 PM UTC
Resolved
Jun 05, 2023, 03:20 PM UTC
Duration
21m
Detected by Pingoru
Jun 05, 2023, 02:59 PM UTC

Affected components

Website

Update timeline

  1. investigating Jun 05, 2023, 02:59 PM UTC

    Our monitoring shows that some users are not able to log in to Catalyst. The engineering team is investigating the issue.

  2. monitoring Jun 05, 2023, 03:13 PM UTC

    The issue has been identified. We implemented a fix and are monitoring the results.

  3. resolved Jun 05, 2023, 03:20 PM UTC

    The solution implemented by the engineering team has had a positive impact, and users can now log in without issues. The engineering team will keep monitoring the results.