Catalyst incident

Salesforce platform outage

Minor Resolved View vendor source →

Catalyst experienced a minor incident on May 8, 2020 affecting Website, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2020, 06:12 PM UTC
Resolved
May 08, 2020, 07:03 PM UTC
Duration
51m
Detected by Pingoru
May 08, 2020, 06:12 PM UTC

Affected components

Website

Update timeline

  1. monitoring May 08, 2020, 06:12 PM UTC

    There is currently an outage affecting Salesforce that impacts Catalyst's ability to sync data to and from their platform. This affects customers hosted on Salesforce's NA112 instance. Currently, Salesforce cannot accept any changes made from Catalyst for this instance. If you are an impacted customer, please refrain from updating synced fields at this time. More information about this incident can be found here: https://status.salesforce.com/incidents/5486, and we will provide updates as they become available.

  2. resolved May 08, 2020, 07:03 PM UTC

    Salesforce has resolved the incident. Please see https://status.salesforce.com/incidents/5486 for a complete explanation.