Catalyst incident

Major Outage

Critical Resolved View vendor source →

Catalyst experienced a critical incident on September 16, 2024 affecting Website, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 10:37 PM UTC
Resolved
Sep 17, 2024, 12:34 AM UTC
Duration
1h 56m
Detected by Pingoru
Sep 16, 2024, 10:37 PM UTC

Affected components

Website

Update timeline

  1. investigating Sep 16, 2024, 10:37 PM UTC

    We're investigating a latency issue that's causing a major outage within Catalyst.

  2. identified Sep 16, 2024, 11:07 PM UTC

    The primary issue has been identified and resolved. The Catalyst platform is operational but with degraded performance.

  3. monitoring Sep 16, 2024, 11:29 PM UTC

    Catalyst is operational and we're continuing to monitor the platform.

  4. resolved Sep 17, 2024, 12:34 AM UTC

    This incident has been resolved.