Cargobase experienced a major incident on October 17, 2018, lasting 11h 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 17, 2018, 12:57 PM UTC
It appears that some users are experiencing issues when following links to the Cargobase platform found in recent e-mail notifications. We are working on a fix right now. In the meantime, we suggest you login into the platform via https://web.cargobase.com and review any events from the Dashboard page.
- monitoring Oct 17, 2018, 01:49 PM UTC
The root cause has been found and the issue is resolved. Some messages arriving within the next hour, could however still be affected. The problem was caused when forming the link, certain details were included in the URL that did not belong in there. We will continue to monitor for the next few hours.
- resolved Oct 18, 2018, 12:38 AM UTC
The issue is now considered resolved. Affected e-mails were sent between 6:30 UTC and 14:00 UTC.