Cargobase experienced a minor incident on December 3, 2018 affecting Cargobase platform, lasting 21h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Cargobase platform
Update timeline
- investigating Dec 03, 2018, 02:59 AM UTC
Some users are experiencing an issue when submitting or updating invoices, after submitting the POD. Affected users are confronted with an error message after selecting the 'Review and submit' option.
- monitoring Dec 03, 2018, 09:40 AM UTC
a fix has been identified and will be implemented asap - the impact assessment showed that this issue only arrises in cases of 'older' draft e-mails, for given Provider-shipper combinations.
- resolved Dec 04, 2018, 12:45 AM UTC
This incident has been resolved.