Cargobase incident

Limited Platform Access in Europe and Asia

Minor Resolved View vendor source →

Cargobase experienced a minor incident on January 14, 2020 affecting Cargobase platform, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2020, 10:04 AM UTC
Resolved
Jan 14, 2020, 01:43 PM UTC
Duration
3h 39m
Detected by Pingoru
Jan 14, 2020, 10:04 AM UTC

Affected components

Cargobase platform

Update timeline

  1. investigating Jan 14, 2020, 10:04 AM UTC

    We are currently investigating reports that certain users in Europe and parts of Asia are experiencing issues in reaching the Cargobase platform.

  2. investigating Jan 14, 2020, 10:06 AM UTC

    We are continuing to investigate this issue.

  3. identified Jan 14, 2020, 10:33 AM UTC

    All traffic should have recovered at this moment - please contact [email protected] if you continue to experience service interruptions.

  4. monitoring Jan 14, 2020, 10:39 AM UTC

    The issue should now be resolved for all - but we will continue to monitor the situation.

  5. monitoring Jan 14, 2020, 10:42 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jan 14, 2020, 01:43 PM UTC

    The incident is now considered resolved. Apologies for any inconvenience this might have caused.