Cargobase experienced a minor incident on March 24, 2020 affecting Cargobase platform, lasting 7h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Cargobase platform
Update timeline
- investigating Mar 24, 2020, 02:01 AM UTC
There is an issue with certain user profiles, which forces these accounts to perform a very frequent password reset. We are investigating at this moment how to resolve this issue quickly and permanently. Our sincerest apologies for the inconvenience.
- investigating Mar 24, 2020, 02:02 AM UTC
We are continuing to investigate this issue.
- identified Mar 24, 2020, 05:00 AM UTC
We have identified a root cause to this profile issue and are performing a final quality inspection before pushing it to production.
- resolved Mar 24, 2020, 09:53 AM UTC
This incident has been resolved.