Cargobase incident

Mail Delivery Issue Towards Microsoft 365 Accounts

Critical Resolved View vendor source →

Cargobase experienced a critical incident on July 2, 2020, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2020, 06:42 AM UTC
Resolved
Jul 02, 2020, 09:12 AM UTC
Duration
2h 29m
Detected by Pingoru
Jul 02, 2020, 06:42 AM UTC

Update timeline

  1. identified Jul 02, 2020, 06:42 AM UTC

    An issue has been identified with e-mail delivery from Cargobase to certain mailservers that rely on Microsoft. Some Cargobase mails are rejected. We are working to remove this blockage, but at this moment we do not have a specified end time. Please ensure you refresh the platform frequently if you are awaiting certain updates.

  2. monitoring Jul 02, 2020, 08:02 AM UTC

    The problem should now have been resolved - if your experience issues in receiving message, please reach out to [email protected]

  3. monitoring Jul 02, 2020, 08:03 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 02, 2020, 09:12 AM UTC

    The issue is now considered closed.