Cargobase incident

Some Milestone Events Not Coming In

Minor Resolved View vendor source →

Cargobase experienced a minor incident on March 11, 2021 affecting Cargobase platform, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2021, 05:37 AM UTC
Resolved
Mar 12, 2021, 08:45 AM UTC
Duration
1d 3h
Detected by Pingoru
Mar 11, 2021, 05:37 AM UTC

Affected components

Cargobase platform

Update timeline

  1. investigating Mar 11, 2021, 05:37 AM UTC

    Some users have reported not receiving the automated mile-stone updates they expect. We are aware of this issue, and are investigating the root cause.

  2. monitoring Mar 11, 2021, 07:11 AM UTC

    A fix has been implemented - all tracking updates should be back to normal. Some users might have received a large number of updates at the same time, this is the result of clearing a 'queue' of updates. We are investigating if any updates might have been left behind, we will also continue to monitor the situation.

  3. resolved Mar 12, 2021, 08:45 AM UTC

    This incident has been resolved.