Cargobase experienced a minor incident on December 15, 2021 affecting Cargobase platform, lasting 6h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 15, 2021, 06:02 AM UTC
Some users might experience an issue with not seeing all tracking updates. This issue is being investigated at the moment.
- identified Dec 15, 2021, 06:24 AM UTC
The root cause appears to have been found, and relates to a mismatch between values in a tracking system and an internal system that generates updates. A solution is expected within the next 20 minutes.
- monitoring Dec 15, 2021, 08:40 AM UTC
The issue has been resolved and monitoring has been going on for a while. There might be a situation where certain updates are not being displayed still in the mobile apps, however; this should be sporadically and a solution is underway.
- resolved Dec 15, 2021, 12:05 PM UTC
This incident has been resolved.