Caregility incident

IMPORTANT: Platform Disruption

Minor Resolved View vendor source →

Caregility experienced a minor incident on January 8, 2026 affecting Admin Portal and P2P 2.0, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 08:26 PM UTC
Resolved
Jan 08, 2026, 06:50 PM UTC
Duration
Detected by Pingoru
Jan 08, 2026, 08:26 PM UTC

Affected components

Admin PortalP2P 2.0

Update timeline

  1. investigating Jan 08, 2026, 05:20 PM UTC

    Service Update Announcement Dear Valued Customer, We are continuing to receive reports of intermittent issues related to this morning’s outage. Our team is actively investigating and will provide an update within the next 30 minutes. If you are still experiencing any issues, please contact Technical Support at 1-866-300-0884. Sincerely, The Caregility Team 1-866-300-0884 [email protected]

  2. resolved Jan 08, 2026, 08:26 PM UTC

    This incident has been resolved.