Caregility experienced a notice incident on July 19, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 19, 2024, 05:26 PM UTC
Certain Caregility platform services (iObserver and MyChart Outpatient) were affected by an outage in one of Microsoft’s Azure regions. Our infrastructure quickly redirected traffic to an alternative instance to ensure service continuity. During this period, you may have encountered temporary disruptions. At this moment all services are now fully restored and operating at normal performance levels. We will continue to monitor our services.