Cardknox experienced a minor incident on August 20, 2023 affecting Transaction Processing and Fiserv, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Transaction ProcessingFiserv
Update timeline
- investigating Aug 20, 2023, 03:23 PM UTC
We are receiving reports of intermittent transaction processing errors on multiple Fiserv platforms. We will update as more information becomes available.
- resolved Aug 20, 2023, 06:34 PM UTC
Transaction approval rates have returned to normal. This incident is resolved.