Cardknox incident

Batch Summary Delay

Notice Resolved View vendor source →

Cardknox experienced a notice incident on November 24, 2023 affecting Email Reports, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2023, 04:21 PM UTC
Resolved
Nov 26, 2023, 04:29 PM UTC
Duration
2d
Detected by Pingoru
Nov 24, 2023, 04:21 PM UTC

Affected components

Email Reports

Update timeline

  1. identified Nov 24, 2023, 04:21 PM UTC

    We have identified an issue that prevented some batch summary and ACH email reports from being sent out. Funding will not be delayed as a result. We have resolved the issue and the reports have been sent.

  2. resolved Nov 26, 2023, 04:29 PM UTC

    This incident has been resolved.