Cardknox incident

EBT Transaction Failures

Minor Resolved View vendor source →

Cardknox experienced a minor incident on August 1, 2024 affecting EBT, lasting 21h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2024, 04:35 PM UTC
Resolved
Aug 02, 2024, 01:51 PM UTC
Duration
21h 15m
Detected by Pingoru
Aug 01, 2024, 04:35 PM UTC

Affected components

EBT

Update timeline

  1. identified Aug 01, 2024, 04:35 PM UTC

    We are currently receiving reports of SNAP/EBT transaction failures. We have confirmed that these issues are originating at SNAP/EBT and that all Cardknox systems are functioning normally. We will provide updates as more information becomes available.

  2. resolved Aug 02, 2024, 01:51 PM UTC

    This incident has been resolved.