Cardknox incident

Possible EBT Service Disruption

Major Resolved View vendor source →

Cardknox experienced a major incident on March 13, 2025 affecting EBT, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2025, 01:12 PM UTC
Resolved
Mar 13, 2025, 03:30 PM UTC
Duration
2h 18m
Detected by Pingoru
Mar 13, 2025, 01:12 PM UTC

Affected components

EBT

Update timeline

  1. identified Mar 13, 2025, 01:12 PM UTC

    Fiserv has notified us of a potential 3rd Party service disruption that is affecting EBT processing across all US states. Progress is being made on resolving it. Note: SOLA/Cardknox systems are operating without issue.

  2. resolved Mar 13, 2025, 03:30 PM UTC

    This incident has been resolved.