Cardknox incident

Transaction Processing Issues

Minor Resolved View vendor source →

Cardknox experienced a minor incident on June 23, 2022 affecting Transaction Processing, lasting 14h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2022, 09:54 PM UTC
Resolved
Jun 24, 2022, 12:13 PM UTC
Duration
14h 18m
Detected by Pingoru
Jun 23, 2022, 09:54 PM UTC

Affected components

Transaction Processing

Update timeline

  1. investigating Jun 23, 2022, 09:54 PM UTC

    We are receiving reports of transactions failing and/or lengthy transaction processing times. We are investigating and will update as more information becomes available.

  2. monitoring Jun 23, 2022, 10:58 PM UTC

    Transaction levels have returned to normal. We are monitoring and will update as necessary.

  3. resolved Jun 24, 2022, 12:13 PM UTC

    This incident has been resolved.