Cardknox incident

Transaction Processing Issues

Notice Resolved View vendor source →

Cardknox experienced a notice incident on August 3, 2022 affecting Transaction Processing, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2022, 02:34 PM UTC
Resolved
Aug 03, 2022, 07:22 PM UTC
Duration
4h 47m
Detected by Pingoru
Aug 03, 2022, 02:34 PM UTC

Affected components

Transaction Processing

Update timeline

  1. investigating Aug 03, 2022, 02:34 PM UTC

    We are receiving reports of eWIC transactions failing. We are investigating and will update as more information becomes available.

  2. resolved Aug 03, 2022, 07:22 PM UTC

    eWIC transaction approvals have returned to normal approval levels. This incident is now closed.