Cardknox incident

Verosa - Transaction Processing Issues

Minor Resolved View vendor source →

Cardknox experienced a minor incident on August 23, 2022 affecting Verosa Payment Terminal, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2022, 09:11 PM UTC
Resolved
Aug 24, 2022, 12:24 AM UTC
Duration
3h 12m
Detected by Pingoru
Aug 23, 2022, 09:11 PM UTC

Affected components

Verosa Payment Terminal

Update timeline

  1. investigating Aug 23, 2022, 09:11 PM UTC

    We are receiving reports of transactions failing and/or lengthy transaction processing times on the Verosa platform. Affected Merchants can process transactions as well as verify any transaction statuses, on portal.cardknox.com.

  2. resolved Aug 24, 2022, 12:24 AM UTC

    This incident has been resolved.