Cardknox incident

EBT Transaction Processing Issues

Minor Resolved View vendor source →

Cardknox experienced a minor incident on August 28, 2022 affecting Transaction Processing and EBT, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2022, 03:28 PM UTC
Resolved
Aug 28, 2022, 07:32 PM UTC
Duration
4h 3m
Detected by Pingoru
Aug 28, 2022, 03:28 PM UTC

Affected components

Transaction ProcessingEBT

Update timeline

  1. investigating Aug 28, 2022, 03:28 PM UTC

    We are receiving reports of EBT transactions failing and/or lengthy transaction processing times due to an EBT network issue. We will update as more information becomes available.

  2. resolved Aug 28, 2022, 07:32 PM UTC

    This incident has been resolved.