Cardknox incident

Phone Service Disruption

Notice Resolved View vendor source →

Cardknox experienced a notice incident on November 9, 2022, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2022, 03:02 PM UTC
Resolved
Nov 09, 2022, 03:29 PM UTC
Duration
27m
Detected by Pingoru
Nov 09, 2022, 03:02 PM UTC

Update timeline

  1. investigating Nov 09, 2022, 03:02 PM UTC

    We are aware of an issue with our phone service preventing some callers from reaching us. We are investigating and will update this page as more information becomes available.

  2. resolved Nov 09, 2022, 03:29 PM UTC

    The issue affecting our phone system has been resolved. It was determined to be caused by an external carrier outage. All systems are operational.