Cardknox incident

EBT Transaction Processing Issues

Notice Resolved View vendor source →

Cardknox experienced a notice incident on January 1, 2023 affecting Transaction Processing, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Jan 01, 2023, 12:47 AM UTC
Resolved
Jan 01, 2023, 03:44 AM UTC
Duration
2h 57m
Detected by Pingoru
Jan 01, 2023, 12:47 AM UTC

Affected components

Transaction Processing

Update timeline

  1. investigating Jan 01, 2023, 12:47 AM UTC

    We are receiving reports of EBT transaction processing errors. We will update as more information becomes available.

  2. resolved Jan 01, 2023, 03:44 AM UTC

    EBT transaction approval levels have returned to normal. This incident is now closed.