Cardknox incident

Transaction Processing Issues

Minor Resolved View vendor source →

Cardknox experienced a minor incident on June 14, 2023 affecting Transaction Processing and USAePay, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2023, 11:32 PM UTC
Resolved
Jun 15, 2023, 03:05 AM UTC
Duration
3h 33m
Detected by Pingoru
Jun 14, 2023, 11:32 PM UTC

Affected components

Transaction ProcessingUSAePay

Update timeline

  1. investigating Jun 14, 2023, 11:32 PM UTC

    We are receiving reports of intermittent transaction processing errors. We will update as more information becomes available.

  2. investigating Jun 14, 2023, 11:35 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 15, 2023, 03:05 AM UTC

    This incident has been resolved.