Cardknox incident

ProfitStars ACH Transaction Processing Issues

Major Resolved View vendor source →

Cardknox experienced a major incident on September 10, 2023 affecting ProfitStars, lasting 10h 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2023, 04:06 AM UTC
Resolved
Sep 10, 2023, 02:10 PM UTC
Duration
10h 3m
Detected by Pingoru
Sep 10, 2023, 04:06 AM UTC

Affected components

ProfitStars

Update timeline

  1. investigating Sep 10, 2023, 04:06 AM UTC

    We are receiving reports of ACH transactions failing on the ProfitStars platform. We will update as more information becomes available.

  2. resolved Sep 10, 2023, 02:10 PM UTC

    This incident has been resolved.