Cardknox incident

USAePay Delayed Batch Settlement

Notice Resolved View vendor source →

Cardknox experienced a notice incident on December 6, 2023 affecting USAePay, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 04:16 PM UTC
Resolved
Dec 06, 2023, 04:16 PM UTC
Duration
—
Detected by Pingoru
Dec 06, 2023, 04:16 PM UTC

Affected components

USAePay

Update timeline

  1. resolved Dec 06, 2023, 04:16 PM UTC

    USAePay has advised us that, due to technical issues on their platform, a number of batches did not settle yesterday. This may cause funding to be delayed for affected Merchants. Any affected batches will be settled with a delay of 24 hours.