Cardknox incident

Elavon/Converge Service Degradation

Notice Resolved View vendor source →

Cardknox experienced a notice incident on October 8, 2024 affecting Elavon, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 06:32 PM UTC
Resolved
Oct 08, 2024, 07:29 PM UTC
Duration
57m
Detected by Pingoru
Oct 08, 2024, 06:32 PM UTC

Affected components

Elavon

Update timeline

  1. investigating Oct 08, 2024, 06:32 PM UTC

    Elavon is currently experiencing a service degradation affecting Converge transaction processing. They are aware of the issue and are working on a resolution.

  2. resolved Oct 08, 2024, 07:29 PM UTC

    Elavon has advised that they have resolved the issue.