Captivated experienced a major incident on May 27, 2025 affecting app.captivated.works, lasting 16h 24m. The incident has been resolved; the full update timeline is below.
Affected components
app.captivated.works
Update timeline
- investigating May 27, 2025, 10:01 PM UTC
We are currently investigating this issue.
- identified May 27, 2025, 10:06 PM UTC
This issue stems from a rate limit from our forms provider, Jotform. We anticipate this issue being resolved this evening as that rate limit expires.
- monitoring May 28, 2025, 01:28 PM UTC
We believe this to be resolved and are now monitoring.
- resolved May 28, 2025, 02:26 PM UTC
This incident has been resolved.