Capsule Outage History

Capsule is up right now

Capsule had 3 outages in the last 2 years totaling 67h 59m of downtime — averaging 0.1 incidents per month.

There were 3 Capsule outages since October 10, 2024 totaling 67h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.capsulecrm.com

Minor July 6, 2026

Reports and Dashboards Delays

Detected by Pingoru
Jul 06, 2026, 10:35 AM UTC
Resolved
Jul 08, 2026, 01:12 PM UTC
Duration
2d 2h
Affected: Capsule
Timeline · 3 updates
  1. identified Jul 06, 2026, 10:35 AM UTC

    An issue has been identified with Reports and Dashboards in Capsule. Activity from the last few days may not be displaying as expected. This is due to a delay in processing the underlying data. All activity has been safely recorded and we're working to resolve this issue. We will update this incident once we know more.

  2. monitoring Jul 06, 2026, 03:33 PM UTC

    A fix has been implemented and recent activity is available again in Reports and Dashboards. We're continuing to monitor application performance.

  3. resolved Jul 08, 2026, 01:12 PM UTC

    This issue is now fully resolved.

Read the full incident report →

Minor October 10, 2024

Dropbox Processing Delay

Detected by Pingoru
Oct 10, 2024, 04:00 PM UTC
Resolved
Oct 10, 2024, 06:01 PM UTC
Duration
2h
Affected: Drop Box
Timeline · 3 updates
  1. investigating Oct 10, 2024, 04:00 PM UTC

    We're currently experiencing delays storing emails sent to Capsule's dropbox addresses. Our team is investigating and working on a fix.

  2. monitoring Oct 10, 2024, 05:08 PM UTC

    We have identified the cause of the delay and a mitigation has been put in place. We expect most delayed emails to be processed within 30 minutes.

  3. resolved Oct 10, 2024, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →