Capsule incident

Network connectivity issues intermittently affecting some users

Notice Resolved View vendor source →

Capsule experienced a notice incident on September 26, 2016, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2016, 11:40 AM UTC
Resolved
Sep 26, 2016, 12:19 PM UTC
Duration
39m
Detected by Pingoru
Sep 26, 2016, 11:40 AM UTC

Update timeline

  1. investigating Feb 16, 2017, 10:12 AM UTC

    We are seeing intermittent connectivity issues for some users which may mean you are temporarily unable to connect to Capsule. This appears to be affecting other services hosted by our provider (AWS), not just Capsule. We’re continuing to monitor this and will update this post as we have more information.

  2. resolved Feb 16, 2017, 10:13 AM UTC

    Network connectivity issues have been resolved. AWS confirmed that between 11:37 AM and 12:13 PM UTC they experienced an Internet connectivity issue which affected traffic for some customers using AWS services in the US-EAST-1 Region (from http://status.aws.amazon.com).