Capsule incident

Some customers having trouble accessing Capsule

Notice Resolved View vendor source →

Capsule experienced a notice incident on October 4, 2016, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2016, 11:40 AM UTC
Resolved
Oct 04, 2016, 11:55 AM UTC
Duration
15m
Detected by Pingoru
Oct 04, 2016, 11:40 AM UTC

Update timeline

  1. investigating Feb 16, 2017, 10:10 AM UTC

    We are aware of some slow app servers affecting connectivity to Capsule for a small number of users today.

  2. resolved Feb 16, 2017, 10:10 AM UTC

    A fix has been applied and our monitoring is showing that connection times are now recovering. We’re very sorry for the disruption if you were affected.